Joshua Gomes

Aurelian builds conversational AI for public safety — automating non-emergency calls so dispatchers stay focused on 911. I lead full-stack delivery across speech, LLMs, and the platform's iteration loop.

• Drove end-to-end automation of non-emergency calls (Azure TTS/STT orchestrated with LLM reasoning) — 80% reduction in dispatcher workload with high-confidence handoff on urgent incidents.
• Built the prompt testing & observability console (versioning, evals, latency analytics) that became the team's iteration loop — 40% lower response latency and measurable quality gains across scenarios.
• Built a GIS-aware backend (Python, FastAPI, PostgreSQL) encoding jurisdiction boundaries and enforcement protocols for dynamic triage and routing by caller location.
• Shipped the real-time dispatcher dashboard (FastAPI + Next.js) for call recording, transcript review, translation, and actionable insights — 70% improvement in issue resolution.

Codex Health builds AI-driven virtual care — tools that help clinicians deliver better outcomes at lower cost.

• Re-architected the GCP serverless stack for multitenancy — meaningful cost reductions and headroom to onboard more clinics without per-tenant overhead.
• Led implementation of population-health analytics, surfacing the signals clinicians needed to drive proactive, personalized interventions.

Affinity Solutions sells consumer purchase insights at scale. I worked on data privacy infrastructure and the big-data pipelines feeding the platform.

• Built the DSAR / CCPA compliance framework (Python, FastAPI) — RESTful APIs for data subject access requests at consumer scale.
• Migrated the DSAR ETL pipeline to AWS, improving performance and retiring a fragile on-prem dependency.
• Optimized AWS EMR clusters and Airflow-orchestrated pipelines on EC2 — 20% reduction in ETL processing time.

Focus: Information Systems
Relevant Coursework: Machine Learning, Neural Networks and Deep Learning, Artificial Intelligence, Search and Information Retrieval, Human Computer Interaction, Principles in System Design, Design and Analysis of Algorithms, Algorithms and Complexity, Advanced Network Security and Cryptography, Computer Systems and Assembly, Database Management Systems