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I'm a Vancouver-based Software Engineer, currently working at Aurelian, building conversational AI to automate non-emergency calls, triage, and generate dispatch reports in real time.
In my free time time, you can catch me exploring the beautiful Pacific Northwest, strumming my Guitar, or playing Soccer.
About me
Hi, I'm Joshua, a Software Engineer and tech enthusiast! From navigating storms on a Merchant Marine ship to navigating code, my journey here has been an unexpected adventure. The rhythm of the sea sparked a new curiosity, a desire to create rather than simply traverse. Programming promised the tools to make a positive impact, to shape the world in meaningful ways. So, I traded nautical charts for code, and now strive to build solutions that leave a positive ripple in the lives of others.
- Education:University of California, Irvine
- Interests:Hiking, Soccer, Photography
- Location:Vancouver, BC
- Employment:Aurelian
Work
Sr Full-Stack Engineer
- Aurelian, based in Seattle, WA, is pioneering conversational AI for public safety by automating non-emergency calls, allowing dispatchers to stay focused on critical 911 responses. As a Senior Software Engineer, I’ve had the privilege of leading full-stack delivery across speech processing, large language models, and operational tooling to make our platform both reliable and trustworthy in real-world emergency workflows.
I spearheaded the end-to-end automation of non-emergency calls using Azure’s Text-to-Speech and Speech-to-Text services orchestrated with LLM reasoning, reducing dispatcher workload by 80% while maintaining high-confidence handoff for urgent incidents. In parallel, I built a comprehensive prompt testing and observability console with versioning, evaluation metrics, and latency analytics that created rapid feedback loops for model iteration—cutting response latency by 40% and improving response quality across scenarios.
This evaluation framework was complemented by a GIS-aware backend (Python, FastAPI, Azure) encoding jurisdiction boundaries and enforcement protocols into PostgreSQL to enable dynamic triage and routing based on caller location. Together, these systems powered a real-time dispatcher dashboard (FastAPI + React/Next.js) supporting call recording, transcript review, translation, and actionable insights, improving issue resolution by 70% and strengthening operator confidence in AI-assisted workflows.
Working in public safety has been deeply rewarding because it combines complex technical challenges with a clear, human impact. Every improvement—whether in accuracy, speed, or reliability—directly contributes to helping dispatchers respond more effectively and communities stay safer.
Software Engineer
- Codex Health, headquartered in Palo Alto, CA, leads the charge in AI-driven healthcare solutions, particularly in virtual care. As a Software Engineer, I've had the privilege of advancing our mission to harness technology for enhanced patient outcomes and cost reduction.
I've had the opportunity to work with multiple technologies, including optimizing GCP's serverless architecture for multitenancy, resulting in substantial cost reductions and enhanced scalability. This technical achievement seamlessly aligns with our overarching goal of empowering clinicians to leverage AI-driven insights for superior patient care in virtual settings. Additionally, I led the implementation of population health analytics, which helped drive proactive interventions and tailored healthcare strategies, ultimately driving improved outcomes and cost efficiency within virtual care environments.
I particularly enjoy working in healthcare because it allows me to directly witness how technology enhances the quality of life for individuals. Seeing the tangible impact of innovative solutions on patient outcomes is incredibly fulfilling. Whether it's through optimizing workflows, implementing AI-driven insights, or developing new tools, every contribution feels meaningful knowing it ultimately contributes to improving healthcare delivery and patient experiences.
Software Engineer, Big Data
- Affinity Solutions, headquartered in San Jose, CA, is a leader in consumer purchase insights, empowering businesses to understand consumer behavior and drive revenue growth.
As a Software Engineer specializing in Big Data, I've led key initiatives to ensure data privacy compliance and optimize data processing and analysis. I coordinated the development of a robust DSAR/CCPA framework, leveraging Python and FastAPI for RESTful API creation. Additionally, I streamlined data processing and storage by migrating the DSAR ETL pipeline to AWS, resulting in improved performance. Furthermore, I optimized AWS EMR clusters and streamlined data pipelines, reducing ETL processing time by 20% and automating data workflows with Apache Airflow on AWS EC2 instances. These efforts have significantly enhanced efficiency and effectiveness in leveraging consumer insights for business success at Affinity Solutions.
Education
Bachelors of Science, Computer Science
Focus: Information Systems
Relevant Coursework: Machine Learning, Neural Networks and Deep Learning, Artificial Intelligence, Search and Information Retrieval, Human Computer Interaction, Principles in System Design, Design and Analysis of Algorithms, Algorithms and Complexity, Advanced Network Security and Cryptography, Computer Systems and Assembly, Database Management Systems
Skills
Programming Languages
Web Development
Cloud & DevOps
AI & Machine Learning
Data Engineering
Tools & Analytics
Featured Projects
A collection of projects I've worked on, from mobile apps to web applications.
AskMyDocs
GenAI-powered document chatbot (RAG): upload PDF/DOCX/CSV, chunk and embed with OpenAI, store in Supabase pgvector, and chat grounded answers via a Next.js 15 backend.
Nesso
Nesso is an iOS app designed to help you maintain meaningful connections with your contacts by managing and scheduling regular reminders to reach out.
PrimerJobs
Trusted house painting service platform that connects homeowners with vetted professional painters. Features instant estimates, exclusive promotions, and a streamlined booking process with $0 deposits and customer protection guarantees.
PrimerJobs HQ
Professional dashboard and management platform for painting contractors and service providers. Enables painters to manage their business operations, track jobs, handle customer relationships, and grow their painting business through the PrimerJobs network.
My Personal Blog
Technical blog sharing my insights and learnings as a Software Engineer and programmer.
Get in touch.
I'd love to connect! Whether it is to discuss a job opportunity, a personal project, or just life, please reach out!
- Calendly
- Let's Talk